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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J C

August 20, 2025

5  out of  5
rating by J C
"I have worked with Julie Then for years. Her dedication to customer service is second to none! Anytime I work with this office I have a great experience."
We responded:
"Thank you for your wonderful feedback! I'm delighted to hear about your positive experiences with Julie and our office. We truly value your continued trust and support. If there's anything else we can assist you with, feel free to reach out!"
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Jessica Shanks

August 19, 2025

1  out of  5
rating by Jessica Shanks
"I have had a horrible experience with this Agent and the office lately. My car was badly damaged by the State farm road side assistance (which I pay for). I was made aware by this Agent that I would have to take this up with the 3rd company (Agero) that State Farm contracts out to handle the road side assistance. This Agent advised me not to file a claim with State Farm because it will be denied immediatly. I also was never able to obtain a rental car (I pay for rental coverage) because this Agent’s office told me to talk to Agero & I don’t qualify cause I can’t file a State Farm claim. After repeted calls to this office I was told over and over that I cannot file a claim & Agero will handle it. I reported this Agent to the Illinois Department of Insurance. After an additional 3 weeks, corporate State Farms Claims contacted me and informed me I should have been able to file a claim with State Farm & I should have been able to obtain a rental. Brian’s office did not support us as customers. I received little to no communicarion from a qualified individual. Corportate was more helpful, however it is exactly 1 month later and I am still without my fixed car nor a rental- I am a working Mom of a 2 year old, this is not ok. I Will be switching insurace to American Family, so will my in laws and Parents who are all customers of Brian."
We responded:
"Jessica, I’m very sorry for the challenges you’ve faced due to the damage caused by the tow truck driver’s mistake. As a parent of a young child, I understand how difficult this situation has been. Our agency’s role is to guide customers through the initial claims process based on the direction provided by our corporate claims team. After the damage occurred, we were instructed to have you work directly with the towing vendor, Agero, and advised not to file a claim against your policy. Our office must follow the guidance of our claims leadership. Once the corporate claims team became involved, they were in the best position to assist, and any changes in the handling of your claim from that point were beyond our agency’s control. We sincerely regret that you felt unsupported and appreciate your feedback. I have shared your concerns and the frustrations you expressed with our corporate office, along with the direction we were given in our initial contact with you. Should you wish to talk further I am available at a time convenient for you. All the best, Brian Stolper "
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Harvey Wigdor

August 12, 2025

5  out of  5
rating by Harvey Wigdor
"I recently experienced an auto accident and reported it to my State Farm agent Brian Stolper Agency. I could not have been happier with the service. Mackenzie answered the phone and was absolutely wonderful. In a day I had the repair shop scheduled and my rental car arranged. My wife and I have worked with Brian and his agency for many years and they have been wonderful to work with. As a former Professor I know how important evaluations are, I give this State Farm agency my highest rating."
We responded:
"Thank you, Harvey, for sharing your experience! I'm delighted to hear that Mackenzie provided such excellent service during your recent accident. It's wonderful to know that our team could assist you promptly with the repair shop and rental car arrangements. We truly value your long-standing relationship with us and appreciate your high praise. If you ever need anything else, feel free to reach out!"
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Lucifer Angel

August 8, 2025

5  out of  5
rating by Lucifer Angel
"Julie was such a great provider!! Very quick and helpful!"
We responded:
"Lucifer Angel, thank you for your review! I'm happy to hear that Julie provided quick and helpful service. Our team is dedicated to offering the best support possible. Let us know if there's anything else we can assist you with!"
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Heather Rosenwinkel

August 4, 2025

5  out of  5
rating by Heather Rosenwinkel
"Amber helped us out a ton when our normal SF agent was on vacation. We combined my husband’s and my accounts while adding a new car to our household. She was quick and responsive to our needs. Thank you!"
We responded:
"Heather, thank you for your wonderful feedback! I'm happy to hear that Amber was able to assist you so effectively while your usual agent was away. Combining accounts can be a big task, and I'm glad Amber made it a smooth process for you. If there's anything else we can do for you, just let us know!"
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Anneliese Schwalm

August 4, 2025

5  out of  5
rating by Anneliese Schwalm
"I have needed assistance and help recently. Twice. Both times she has gotten back to me before I even put my phone away. Impressive"
We responded:
"Anneliese, thank you for your wonderful feedback! I'm happy to hear that you received prompt assistance when you needed it. Your satisfaction is important to us. Let us know if there's anything else we can do for you!"
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Tianna Rous

July 31, 2025

5  out of  5
rating by Tianna Rous
"I recently worked with Becky to review my insurance policies, and I couldn’t be happier with the experience. She was not only friendly and professional, but also incredibly knowledgeable. Becky took the time to go through everything with me, explained my options clearly, and found ways to save me money while still making sure I’m fully covered. She also recommended a few smart adjustments that truly align with my current needs, which I really appreciated. It felt like she genuinely cared about helping me, not just selling something. If you’re looking for someone who’s helpful, honest, and truly has your best interests in mind, Becky is your go-to. Thank you again, Becky!"
We responded:
"Thank you, Tianna! I'm delighted to hear about your positive experience with Becky. Her dedication to providing knowledgeable and caring service is something we truly value. It's great to know she could assist you in finding the right coverage and savings. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Tom Ruffner

July 31, 2025

5  out of  5
rating by Tom Ruffner
"Amber did a fast and accurate job moving our auto insurance from our old car to our new car!!!"
We responded:
"Thank you, Tom! I'm happy to hear that Amber was able to assist you quickly and accurately with your insurance transition. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Mike Brook

July 28, 2025

5  out of  5
rating by Mike Brook
"Very nice people and great response time"
We responded:
"Thank you for your review, Mike! I'm happy to know you appreciated our team's friendliness and quick response time. We're committed to providing excellent service. Let us know if there's anything else we can assist you with!"
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Molly Platt

July 25, 2025

5  out of  5
rating by Molly Platt
"I appreciate the customer service and responsiveness of this office!"
We responded:
"Thank you, Molly! I'm happy to hear that you appreciate our customer service and responsiveness. We strive to provide the best experience for everyone. Let us know if there's anything else we can assist you with!"
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David Mercurio

July 25, 2025

5  out of  5
rating by David Mercurio
"The Stolper Agency has been out family agent for decades. They are always responsive and professional."
We responded:
"Thank you, David! I'm happy to know that our office has been able to serve your family for so long. We appreciate your kind words about our responsiveness and professionalism. If you ever need anything, don't hesitate to reach out!"
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Beth Kraegel

July 25, 2025

5  out of  5
rating by Beth Kraegel
"Always helpful and courteous--it's good to know they are there when you need them."
We responded:
"Thank you for your review, Beth! I'm happy to hear that you find our team helpful and courteous. We're always here to support you whenever you need us. Let us know if there's anything else we can assist with!"
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Linda Price

July 25, 2025

5  out of  5
rating by Linda Price
"We have had numerous policies with State Farm/Stolper Insurance for years. Julie Then, our agent, either has the answer or will get the answer. Give Julie a call!"
We responded:
"Thank you, Linda! I'm happy to hear about your positive experience with our office and Julie's dedication to providing answers. We appreciate your continued trust in us over the years. If you ever need anything else, feel free to reach out!"
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barbara magnus

July 23, 2025

5  out of  5
rating by barbara magnus
"Efficient— prompt response—always courteous and professional— 25+ yrs of State Farm servicing our Personal and Business Insurance needs."
We responded:
"Thanks so much Barb! The relationship with you and your entire family over these many years is so appreciated."
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em villiard

July 23, 2025

5  out of  5
rating by em villiard
"Coming from a 25 yr customer, Amber has been an amazing help not only with my personal insurance, but my new business as well. Having multiple policies can feel overwhelming, and she has been a bright spot of clarity and reassurance whenever I have questions!"
We responded:
"Thank you for your review, Em! I'm so happy to hear that Amber has been such a valuable resource for both your personal and business insurance needs. It's wonderful to know she brings clarity and reassurance to your experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Eric Eichinger

July 11, 2025

5  out of  5
rating by Eric Eichinger
"I have been a customer of Stolper State far for 29 years now, they are amazing to work with and I have always talked to a live person that knows my history with them. Stolper State Farm has always taking care of my needs whenever I need them, couldn't recommend a better Insurance company."
We responded:
"Thank you, Eric! I'm happy to hear about your positive experience with our office over the years. It's wonderful to know that our team has consistently met your needs and provided personalized service. We truly appreciate your recommendation and look forward to continuing to serve you. Let us know if there's anything else we can assist you with!"
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Darlene Capparelli

July 8, 2025

5  out of  5
rating by Darlene Capparelli
"Amber was great. Responded quickly to 2 requests. Tyvm."
We responded:
"Thanks for the awesome review of our insurance agency Darlene! We so appreciate your trust and business"
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Phil Kazmierczak

July 3, 2025

5  out of  5
rating by Phil Kazmierczak
"Julie was a great help. I asked about an increase to my liability policy and she did a great job of laying out what went into cost increase and also providing reasonable options for me. I really appreciated the depth and timeliness of her analysis. She was very knowledgeable and great to deal with."
We responded:
"Thank you for your review, Phil! I'm happy to hear that Julie was able to assist you effectively with your liability policy questions. Her knowledge and dedication are truly valuable to our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Briaa Leshae'

June 30, 2025

5  out of  5
rating by Briaa Leshae'
"Was helped by Amber, who made me feel safe and helped make the process super quick and easy. She was able to educate me on the products so I could make an informed decision for my family. Great job!"
We responded:
"Thank you, Briaa Leshae', for sharing your experience! I'm happy to hear that Amber made you feel safe and guided you through the process with ease. It's wonderful that she could provide the information you needed to make the right choice for your family. We appreciate your feedback and are here for any future needs!"
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Dee Horky

June 26, 2025

5  out of  5
rating by Dee Horky
"I have been a client of stomper State Farm since I was 23 I am now 70 They are a reputable company that has been passed down to three generations I’ve always been pleased with their service and their commitment to helping me and my family Thank you"
We responded:
"Thank you, Dee, for your wonderful feedback! I'm happy to know that our service and commitment have met your expectations over the years. It's truly an honor to serve you and your family across generations. Let us know if there's anything else we can assist you with!"
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Tiffany Brackmann

June 26, 2025

5  out of  5
rating by Tiffany Brackmann
"The Brian Stolper Agency is wonderful! The staff is extremly knowlegeable and friendly. They respond very quickly. Becky is amazing! She takes care of things immediately. We switched to State Farm and the Brian Stolper Agency a few years ago and are so happy we did. Our costs were lower and the staff are fantasic! I highly recommend them!"
We responded:
"Thank you for your review, Tiffany! I'm so happy to hear that you're satisfied with our knowledgeable and friendly team. Becky will be delighted to know she made such a positive impact. We're glad you chose us and appreciate your recommendation! Let us know if there's anything else we can do for you."
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Katie Edwards

June 26, 2025

5  out of  5
rating by Katie Edwards
"Efficient with staff who is always willing to provide the best service. Was introduced to this office by Tom Zak who was extremely informative and provided me with contacts and resources in regard to my best interests. As a young client I felt informed and aware of where my money is going which is such a relief these days. Highly recommend"
We responded:
"Thank you for your review, Katie! I'm happy to hear that you found our team efficient and helpful. It's wonderful that Tom was able to provide you with valuable information and resources. We’re committed to ensuring you feel informed and confident about your choices. If you need anything else, feel free to reach out!"
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Michael Duggan

June 24, 2025

5  out of  5
rating by Michael Duggan
"I have been with Stolper State Farm for over 30 years. They offer great customer service and have always been there when needed. Thank you Don and Brian!"
We responded:
"Thank you, Michael! I'm happy to hear about your long-term satisfaction with our service. Don and I are grateful for your trust over the years. If you ever need anything, we're just a call away!"
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Bob Kanzler

June 23, 2025

5  out of  5
rating by Bob Kanzler
"“I have been a loyal customer of Stolper State Farm Insurance Agency for over 20 years, and it’s with a heavy heart that I am writing this review as I prepare to move to Florida. Throughout my time with Stolper, I have always been impressed by the exceptional service and support I received, making it a difficult decision to leave. Today, I spoke with Amber, and she exemplified everything I have come to appreciate about this agency. Her kindness, patience, and willingness to help made my experience truly remarkable. Amber took the time to answer all my questions and provided me with the guidance I needed during this transition. It’s clear that she genuinely cares about her clients, and I am grateful for her assistance. Leaving Stolper State Farm is bittersweet, as I will miss the personal touch and dedication that they have always provided. If you are looking for an insurance agency that prioritizes its clients and goes above and beyond, I highly recommend Stolper State Farm. Thank you, Amber, and the entire Stolper team, for over two decades of outstanding service. I will always cherish my time with you!”"
We responded:
"Thank you so much for your heartfelt words and for allowing us to be part of your journey over the past 20+ years. Your loyalty and trust have truly meant the world to all of us here at Stolper State Farm. While we’re sad to see you go, we’re incredibly grateful for the opportunity to have served you and to have built such a meaningful relationship. We’re so glad Amber was able to provide the support and care you’ve come to expect—she and the entire team will miss you! Wishing you all the best in your new chapter in Florida, and know you’ll always be part of the Stolper family. 💛"
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Tanya Smith

June 19, 2025

5  out of  5
rating by Tanya Smith
"Amber was incredibly helpful, patient & kind. Walking me thru all my questions. 10/10 recommend her, doesn’t feel like a person trying to sell you something, super authentic. Loved my experience!"
We responded:
"Thank you for your review, Tanya! I'm so happy to hear about your positive experience with Amber. Her dedication to providing genuine and helpful service is something we truly value. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to help!"